STORE POLICY
1. Introduction
Welcome to XBH Maldives. Our store policy is designed to ensure a pleasant shopping experience for all our customers. Please review the following policies carefully.
3. Pricing and Payment
Pricing: All prices are listed in MVR and include applicable taxes unless otherwise stated.
Accepted Payment Methods: We accept Bank Deposit Only.
Pricing Errors: If an item is priced incorrectly, we reserve the right to cancel the order and refund any amount paid.
4. Returns and Exchanges
Please refer to our Return and Exchange Policy for detailed information on returns and exchanges.
5. Shipping and Delivery
Please refer to our Shipping Policy for detailed information on shipping and delivery terms.
6. Customer Pickup
Order Processing: Orders placed for customer pickup will be ready within 3-5 business days. You will receive a notification when your order is ready for pickup.
Pickup Requirements: Please bring a valid photo ID and your order confirmation email when picking up your order.
7. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for detailed information on how we handle your data.
8. Special Orders
Custom Orders: Custom orders require a non-refundable deposit. Delivery times for custom orders will be communicated at the time of purchase.
Alterations: We offer alteration services for an additional fee. Please contact our staff for more information.
9. Contact Us
For any questions or concerns, please contact our customer service team:
Email: support@xbhmaldives.com
Phone: +960 7711131
Thank you for shopping with [Your Clothing Brand]. We value your patronage and strive to provide the best possible service.
XBH Maldives
G.Fini Aage, Neelofaru Magu
+960 7711131